Why we're here
We believe small business owners are the true heroes of the skilled trades.
Our mission is to give them all of the advantages of a large corporate contractor while retaining what makes them special.
We keep HVAC local
Every day, another lead tech goes out on his own and becomes his own business owner. He’s looking for freedom but he usually discovers a different reality:
“I was spending dozens of hours every week on paperwork I hated instead of getting to do what I love - fixing equipment for customers. It sucked.”
- Jason, Comfort Craftsmen Mechanical
We ran a survey with HVAC School that confirmed what we already know is true from talking to hundreds of owners: small HVAC companies are 6.5x more likely than larger companies to cite administrative paperwork as their number one business challenge (read the report here)
This is why WorkHero exists
because the small craftsmen of the HVAC industry keep getting stuck
Small HVAC businesses face many challenges
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Administrative overload
Our survey with HVAC School found owners of small HVAC companies (between 1-10 employees) spend an average of 15.4 hours weekly on paperwork instead of growing their business or serving customers. This is time you can't get back.
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Unsustainable failure rates
70% of HVAC businesses fail within their first year of operation. We know that administrative burden is one major contributor to this number.
Corporate consolidation
Private equity firms are acquiring the larger companies, creating economies of scale in back office services, equipment purchasing, and marketing that make it harder for the smaller companies to compete.
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Rising equipment costs
Recent macroeconomic factors and supply chain disruptions have increased equipment costs by up to 20%, requiring meticulous rebate management and vendor negotiations. This dynamic especially hurts smaller companies who don’t have the volume to negotiate discounts.
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Increasing regulatory complexity
New energy efficiency programs and heat pump incentives offer opportunities but require navigating complex paperwork and requirements that change by location.
How WorkHero helps
We believe staying independent shouldn’t mean staying overwhelmed
So we built WorkHero: an innovative office management solution designed for busy small business owners who can’t afford a full-time office person.
By hiring WorkHero, you get:
Access to a team of expert office managers who understand HVAC operations, including your own dedicated account manager
Support on a breadth of office & admin needs including billing, state rebates, marketing, bookkeeping, and calls
60% cost savings compared to hiring in-house staff
Average time savings of 16-20 hours per week
Small businesses power this country
Small contractors are the backbone of the HVAC industry and our broader economy. They deserve the same operational support as large companies. Our mission at WorkHero is to do just that—without sacrificing their independence or quality of work.
Local HVAC companies:
Create high-paying jobs that strengthen local economies
Provide personalized service that builds community trust
Lead the transition to more efficient, sustainable homes
Testimonial
“Val and WorkHero are incredible. I’m way less stressed about my billing and invoices.
They handle it all for me.”
Tyler, Nantucket Mechanical
